M.C.Overalls has a 14 days return policy upon receipt of your order. Items must be in the same condition you received them in, with the original packaging and hang tags still attached.
All UK returns are free using the Returns Form and Royal Mail label enclosed with your order. Please obtain a valid proof of postage and hold onto it until you receive your refund.
EU and International Returns
For EU and International returns you will need to fill in the Returns Form enclosed with your order and pay for return postage. Please send your return via a trackable method, marking your package clearly as ‘Returned Goods’ to avoid delays at Customs. Obtain a valid proof of postage and hold onto it until you receive your refund or exchange.
Send your parcel to the following address:
M.C.Overalls Ltd Returns
Pick Pack Fulfil Ltd
8 Church Way
We’ll process your return within 7 working days upon receipt of your order. Please allow up to 30 days for refunds to show in your account.
DOWNLOAD RETURNS FORM
If an item received is classified as faulty and was received damaged, you must contact us within 7 days of receipt.
If items have a manufacturing fault that occurred within a 12-month time frame after purchase, please contact us immediately - firstname.lastname@example.org.